Crisis and issue management
Preparation is key to survival in moments of crisis. We’ll help you consider all scenarios ahead of time and remain agile and responsive should an issue arise. With a plan of action in place, we will enable you to carefully manage how your company is seen from outside or within. We can also step in to work with you to issue press statements and organise community liaison on your behalf.
Filigree has supported several charities with preparation of crisis communications strategies, risk assessments and reactive messaging templates. Sam has extensive experience in crisis communications as she led a team through incidents and high profile issues at Gatwick Airport.
If you have a big idea, a new initiative or your project has run into a problem get in touch and we’ll happily share our ideas on what makes a strong campaign and how to manage issues - hello@filigreecommunications.com